I used to wonder why companies would want to archive their email externally, given they'd almost certainly be charged a premium. That is until I got a call from a client needing help 'fixing' a tape archive that wasn't restoring.
Of course, it's all about media rotation, or not having to do it. Hosted archiving not only removes the tedium of having to backup and restore email archives, it removes the need to continually refresh the media archives are stored on.
We all know how difficult it is to find a floppy disk drive now, imagine digging out a 5 year old tape and wondering if there's still a working rape drive to match!
No it makes sense, let your service provider handle the data and worry about backup, restore and media rotation. Just make sure the service is secure and that the search and retrieval works well.
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