Cleartext Systems

Value Added Distributor, Software & Cloud
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Nominal Objects Update

A small update to Nominal Objects our CRM today, to reduce the noise in an organisations unread email list.

When you click on a company in the 'New emails from...' on the front page you will only see emails to your user ID. That usually means emails addressed to you, or from a company/customer assigned to you, but could also be emails sent to somone that have been re-assigned to you.

Hope that's not too confusing! 

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Published: April 15th 2021 at 2:30pm

Writing Marketing emails to avoid spam filters

Every now and then we get this questions, my usual response is;

Unfortunately marketing email and spam filters are always at loggerheads, the former trying to bypass filters and the latter trying to block ‘junk’ email and of course end users concepts of what constitutes junk is often incorrect so spam filters end up being trained incorrectly. Best to read up on the subject at Campaign Monitor;

https://www.campaignmonitor.com/resources/guides/avoid-spam-filters/

Ged Neville from Campaign Monitor Support sums it up well in a recent email;

Whitelisting will assist bypassing spam filters for internal email sends, bu... continue reading

Published: October 21st 2019 at 9:20am

It's been audit month....

That’s our ISO 9001 audit passed for 2019, and our Cyber Essentials also done this week!

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Published: April 30th 2019 at 10:25am

A slow 2018 and where to in 2019.

An old friend and business contact just outlined the issue they had trying to get an IT Security startup going in 2018 and where I thought the market would be going in 2019, here's my reply.

... always the issue I've had, in a crowded market how do I stand out from the rest given my standard offer, by necessity, is very similar. I have the same issue, lack of a workable (large!) marketing budget. I've learned the hard way that if you don't have a large amount of cash to throw at marketing, and be happy to risk losing it with no return, then it's a wasted spend. Partnerships are the way to go, vendors and reseller partners really help me build recurring revenue. 

Where is the market going, that's always difficu... continue reading

Published: January 3rd 2019 at 1:42pm

Proofpoint Essentials Wins Best SME Security Solution at SC Awards Europe

Another win for Proofpoint.

We are pleased to announce that Proofpoint won the top award for Best SME Security solution with Proofpoint Essentials for a consecutive year and also took a further 3 Highly Commended category awards for Best Email Security Solution, Best Enterprise Security Solution, and Best Cloud Computing Solution.

This reinforces our belief that Proofpoint Essentials is still the market leading managed email security solution for the SME market.

If you have not had a good look at the services in detail recently then contact me for a one to one update on the features on offer. The new Advanced Package is especially useful in the context of GDPR as it adds  Secure Email for customers needing to send sensitive information... continue reading

Published: June 18th 2018 at 10:46am

"I am looking for a product/method for securely sending e-mail..."

An old question came back to haunt me today proving that the IT industry still has a long way to go to get secure information communications working seamlessly, it was;

I am looking for a product/method for securely sending e-mail where the message and the attached file will be unreadable/unreachable if the message has been mistakenly sent to the wrong person.

It also needs to be simple to use. 

My answer is;

What you are describing is public key cryptography whereby the key to encrypt the data (email) you are sending has two parts. Your private part that you keep secret and a public part you share, called a key pair.

You would get your recipient to also create a key pair then you... continue reading

Published: May 16th 2018 at 3:43pm

GDPR – What should small businesses actually lay awake worrying about?

A great write up of a session I led at a local breakfast business networking group.

Click through to Matt Wright's blog here

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Published: May 4th 2018 at 11:49am

David live on Wycombe Sound talking about phishing!

I had the chance to talk about phishing live on Wycombe Sound yesterday, if you have 10 minutes spare you can listen via their playback facility here, select Tiuesday May 1st 2018 then jump to 43 minutes in.

http://listenagain.wycombesound.org.uk/index.php/shows/mid-morning/

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Published: May 2nd 2018 at 12:31pm

Round up of articles on email best practice.

There are several articles in our blog giving good advice on the best and most efficient use of email. Three of them are linked below.

It’s only email, or is it? Your email reputation.
https://cleartextsystems.com/posts/4717

Taking the load off business email platforms and improving delivery rates
https://cleartextsystems.com/posts/5225

Best practice for formatting and sending business (not email marketing) emails.
https://cleartextsystems.com/posts/5222

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Published: February 12th 2018 at 8:40am

Does location matter?

Following our recent survey on the importance of location to a business I have to report that whilst there was some merit in moving to a London address it wasn't at all clear cut with most saying location didn't matter.

See the results here, thanks to all those that participated.

As a technology business, selling software based solutions, that's not a big surprise as email, VoIP and web based collaboration systems mean we can be anywhere.   

So we've compromised, moving our registered office eight miles nearer to London, close to the M25/M40 junction giving easy access to clients across the country. Our new address is;

King... continue reading

Published: December 8th 2017 at 12:10pm

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Contact us to discover how we can help grow your business.

If you’re an IT vendor looking to for value added channel management, or if you’re a reseller who wants superior technical and admin support, and access to leading IT solutions, contact Cleartext Systems today on: +44 (0)1494-453945