Cleartext Systems

Secure Cloud Communication & Collaboration Solutions
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Nominal Objects is GDPR Ready

There's a lot of talk about the new General Data Protection Regulations GDPR at the moment with the IT industry flat out helping their customers put systems in place to comply with the new reglations. Here in the UK you could look at them as a beefed up Data Protection Act with hefty fines for non compliance.

During the design phase of Nominal Objects it was clear that as a vendor of secure communication and collaboration solutions we should of course include data classfication, secure document and file sharing and secure email integration as part of the specification.  This is in fact one of the things the GDPR talks about, data pr... continue reading

Published: March 17th 2017 at 2:18pm

SaaS Seat Count Sales / Month in an Uncertain Economy

Whilst doing some business planning for 2017 I ran a report on seat count sales revenue for our software as a service (SaaS) sales since we started with the new accounting system in 2012. A five year period.  The numbers are interesting, showing good growth initially followed by a tailing off a couple of years ago and growth since then. In the abscence of significant sales and marketing activity, we go for natural growth, do these numbers reflect small business buying confidence in the UK?  

 

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Published: March 4th 2017 at 11:10am

A shame Streetlife is closing, switch and your personal details will now be in the USA.

On the UK local neighbourhood Streetlife we’re being asked to setup an account at Nextdoor a US company, but do you want a US company in control of your personal details with the new Trump’d  US privacy 'settings'?

With Trumps new executive order undermining the EU/US Privacy Shield agreement are you happy letting US authorities have uncontrolled access to your personal data?

Of course good citizens should have nothing to fear from authorities snooping right, well that is unless someone slightly erratic comes to power and then decides to ban a sub set of the population from doing something. Then you need to worry about what your Nextdoor profile says about you. 

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Published: February 9th 2017 at 8:48am

Nominal Objects is now available...

We're very excited to announce the release of Nominal Objects our customer and task management platform in the cloud.

It has been specifically designed for small services businesses, just like us.  In fact the core platform in it's original form has been running our business for many years and has recently been re-written for the cloud. Details are on the landing page here or on the dedicated web site.

We're running twice weekly webinars to show off the platform and answer questions. Register here to attend, or simply request a trial which will include a full demo and training.

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Published: December 6th 2016 at 9:19am

Assured.EMail - Designed with security & availability in mind, not as an afterthought.

Our assured email services give you certainty that email is sent over secure connections with secure protocols. We simply don't support non encrypted connections and out dated protocols.

Assured email services aim to solve most of the surety of delivery and a large part of the email security problem for many organisations without the need to deploy their own backup email system or deploy complex end point encryption technologies.

Assured.EMail's focus is speed of delivery and security of the connections, accepting only the SSL/TLS versions of email protocols, and removing the risk (of data and meta data leakage) from unsecured mail hops at or between different service providers on the public internet. 

Assured.EMail is designed for organis... continue reading

Published: May 24th 2016 at 3:43pm

Taking the load off business email platforms

Improving Business Email Systems

Summary

If you're currently struggling with an overloaded mail server take a look at what's going out and if it's bulk marketing email give me a call, I'm sure we can help.

I've lost count of the number of times I've been told that 'the mail server is low on disk/memory capacity', or 'if we do anything else we'll have to upgrade the email server'.

Often you can squeeze a bit more life out of the current platform and improve delivery times through the outbound email route if you remove marketing emails from the main traffic routing.

I hear you saying that you can't do that because you or your clie... continue reading

Published: May 18th 2016 at 9:38am

Impostor Email Threat Detection

We're re-publishing this important vendor communication.

Dear partner,

I wanted to reach out to share some best practices, data, and updates from the Proofpoint team around a critical attack vector. There have been many well publicized incidents recently of "business email compromise", highly targeted campaigns going after HR or finance departments, all of which rely on attackers convincing users that they are someone else. For example, a vendor needing payment, or an executive requesting a wire transfer or needing specific information like employee W2 data during tax season. That underlying approach is what we call "impostor email threats." Proofpoint researchers described these threats in a recent blog post, pointing out that t... continue reading

Published: April 19th 2016 at 5:18pm

Cleartext Systems 2015 review...

Rather than talk about financials I thought we'd give you a 2015/16 operational update. We've put a lot of effort in to setting the business up to better handle larger deal sizes with the following achieved over the last year.

- ISO9001:2015 Quailty Certification
- UK Government Crown Commercial Supplier status on the Digital Marketplace
- UK Government Cyber Essentials Certified
- Use of the governments Growth Voucher programme to improve sales and marketing 
- Completly new web site which came out of the above process
- Complete re-write of our business management platform (more than just CRM)

The aim was to be ready for this (2016) new financial year, we just about did it!

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Published: April 5th 2016 at 4:08pm

Best practice for formatting and sending business (not email marketing) emails.

Something that comes up fairly often is the issue of false positives (FP's) for business email. This is where an organisations own spam filters block email on the way out, OR, the recipients spam filter blocks the email on the way in. Best practice for business (not email marketing) emails is fairly easy to define. For example, the following will get you started.

- Use a sensible subject line and properly address the body content
- Don't write the message in the subject line, this isn't instant messaging!
- Always use plain text, or avoid lots of formatting
- Avoid linking to remote images 
- Avoid links within the body
- Use one size, colour and type of font 
- Don't use 'spammy' text like &... continue reading

Published: February 18th 2016 at 3:59pm

What do companies usually start with in terms of a data classification schema.

That's a good question that we see often when talking to potential clients for janusNET's janusSEAL range of products. UK Government agencies use the new (from April, 2014) schema;

OFFICIAL
OFFICIAL-SENSITIVE
SECRET
TOP SECRET

https://www.janusnet.com/solution/uk/hmgspf

Private sector is more likely to use something like;

UNCLASSIFIED
PUBLIC
(COMPANY) CONFIDENTIAL

Possibly adding;

SECRET or RESTRICTED

Then sometimes there will be secondary classifications, as with the OFFICIAL-SENSITVE of the UK Gov schema.  We would recommend keeping the number of classifications to 3/4 max because as you say it won't get used correctly if it's difficult to choose.  

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Published: February 15th 2016 at 4:02pm

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Contact us to discover how we can help grow your business.

If you’re an IT vendor looking to grow your market or achieve value added channel management, or if you’re a reseller who wants superior technical and admin support, and access to leading IT solutions, contact Cleartext Systems today on: +44 (0)1494-453945